The PDEs for the upcoming May 2014 SWE have been posted to member accounts in DA. On the home page of Direct Access, the member may click the "more" link in the "View" column of the blue box titled "Employee". The link "SWE PDE" will be available to select and review the online PDE. Members are reminded that 1 February was the deadline to complete all eligibility requirements. However, 1 April is the PDE correction deadline to request corrections to any missing or incorrect data on the PDE.
For commands to view PDEs of their members, click either the "SWE PDE" link in the "Self Service for Commands" blue box on the DA home page (to see an individual members PDE), or click the "PDE By Dept Report" link to produce a file containing all PDEs for a specific department ID.
***NOTICE*** In order to more efficiently maintain historical records of customer inquiries and documentation, along with streamlining our customer service procedures, all customer service requests concerning SWE and EERs must now be submitted through the PPC Customer Care Branch rather than by directly contacting PPC(ADV) via phone or email. To submit your request please call 866-PPC-USCG (866-772-8742), or send your email to "PPC-DG-CustomerCare@uscg.mil", or go to our Customer Care Branch web page at http://www.uscg.mil/ppc/ccb/ and select the "Trouble Ticket" tab and submit your request online. Underway units without connectivity may continue to use message traffic to PPC(ADV). Your help in this new procedure is greatly appreciated. We will continue to provide excellent customer service to all our customers through the Trouble Ticket process.